Interesting that this has made it to the BBC. I sit on many strategy sessions with professional firms and there is pretty hefty denial about what may be coming. It is a case of watch this space. One suspects relationships and commercialism and trust will be key factors - but more mundane matters look ripe for more automation. Will this result in price reduction? Perhaps. One to watch.
Amid the dire - and somewhat overhyped - predictions of occupations that will be decimated by artificial intelligence and automation, there is one crumb of comfort. Yes, lorry drivers, translators and shop assistants are all under threat from the rise of the robots, but at least the lawyers are doomed too. (Some of my best friends are lawyers, honest.)